Shipping Policy

Shipping Policy

Last updated: October 4, 2026

Order processing

Nuzzly prepares orders within 1–3 business days after payment confirmation. Business days exclude weekends and applicable public holidays. You will receive a shipping confirmation when your order is dispatched.

Delivery estimates

Estimated delivery is 4–8 business days after dispatch for eligible destinations. The combined estimated time from order to delivery is approximately 5–11 business days. These are estimates, not guaranteed arrival dates. Shipping availability, any charges, and the options for your address appear at checkout.

Carrier disruptions, customs processing, weather, public holidays, and incorrect or incomplete addresses may extend delivery. If we cannot dispatch within the stated processing window, we will contact you with an updated estimate and the option to cancel the unshipped order for a full refund.

International orders

Import duties, taxes, or carrier clearance charges may apply to cross-border orders. Amounts collected by Nuzzly are displayed at checkout; other charges may be assessed by your local authorities or carrier. Contact us before ordering if you need clarification for your destination.

Tracking and help

We will send tracking details when available. Tracking can take time to update after dispatch. If your delivery is overdue or tracking shows delivered but you cannot locate the package, contact scoprinuzzly@outlook.com with your order number. Your rights under applicable consumer law remain unaffected.